Terms & Conditions
The Bubble Wrap provides the comfort of purchasing products on your fingertips at home. You are provided access to this site in accordance with these conditions and any order placed must be in accordance with these conditions. Please read these Terms & Conditions carefully before accessing, or using our website. By accessing or using any part of our website, you agree to be bound by the Terms of Service.
1. Delivery
- All orders are subjected to availability. The items on the site are only available for delivery within GCC countries at the moment.
- The product will be delivered to the mentioned address within 2-3 weeks from the time the order is placed. Products that are in-stock will be delivered within 7 business days.
2. Exchange
- The exchange will only be accepted if you contact us at customercare@thebubblewrap.com within the next 24 hours of placing your order.
- On receiving your request for exchange, we will issue a gift card code worth the value of the item you purchased and you can use the code at the checkout while placing an order.
3. Returns
- Returns should be sent back within 14 days of delivery of the product.
- Send us an email at customercare@thebubblewrap.com for return and we will schedule for our shipping partner to pick your return items from your doorstep.
- The returns will only be accepted if it is in the same condition as it was when delivered. There should be no damages.
- In addition, you must ensure that the product is in its original packaging, and in a sealable condition.
4. Cancellation
- Cancellations will only be approved if a request is sent to us at customercare@thebubblewrap.com.
- You will receive a full refund excluding the VAT, shipping and bank charges depending on the stage at which you’ve requested the refund.
- Any cancellation request that's sent within 24 hours will receive a full refund without any deductions.